We are committed to enhancing the safety of our employees, and customers in relation to the spread of COVID-19. Our staff and courier company will endeavour to deliver your parcels in a timely manner but please expect possible delivery delays during this time of uncertainty as restrictions may change at anytime.
We're experiencing an increased volume of online orders. Whilst we endeavour to despatch them as quickly as possible, please allow 3-5 business days for your order to be dispatched. We unfortunately cannot guarantee timely deliveries with our couriers.
Australian Orders Only
Please note: We cannot deliver to PO Box addresses
Once your order with Saké Boutique has been received, your order will be processed and despatched within 2-5 working days (during normal business hours). Our commitment to you is that your order will be carefully packaged and despatched within this time. You will receive an e-mail from us to let you know which courier company is handling your delivery.
Please note approximate delivery times from the date of your order:
Deliveries to Melbourne, Sydney, Adelaide and Brisbane Metro please allow 2-5 working days. Customers in other areas (WA, NT and Regional) please allow additional time. We emphasise that there are expected delivery delays at this time.
Shipping times are a guideline and subject to change. You may experience longer delivery times during peak periods (due to bad weather or courier delivery issues that are unforeseen or unavoidable events beyond Sake Boutique’s reasonable control. Online orders are processed and shipped from Melbourne, Victoria and so we follow any Victorian Public Holidays.
For delivery updates or enquiries please refer to your e-mail from our third party courier or please e-mail email@example.com
We offer domestic delivery for a flat rate of $15.00
Update as of 1 June 2020: We provide free shipping for all orders over $100 (new reduced minimum spend) within Australia. This is automatically applied at checkout. No discount code is required.
All payments are to be made in Australian dollars only.
We do not deliver outside of Australia.
Acceptance of Delivery
All orders must be signed for by a person 18+ years. Please note that anyone who signs for the goods at your nominated delivery address will be assumed to be authorised by you to do so. This includes, but is not limited to staff, colleagues, relatives and friends.
If no-one is available at the time of delivery and your parcel, please refer to your delivery notification card for options.
Delivery Risk and Insurance
In the event that order parcel has been lost in the postal system, Saké Boutique will take responsibility and organise for another package to be delivered. However, if the order has been signed for, Saké Boutique cannot take responsibility.
Liquor Product Descriptions
Tasting descriptions of the products delivered may vary from your experiences as temperature, glass design and storage method will vary from customer to customer.
If you have given us an incomplete or incorrect address you will be charged a re-delivery charge plus the postal return fee. If the package cannot be delivered due to an incorrect name and the package is returned to Saké Boutique by the shipper, you will be charged a re-delivery charge plus a postal return fee, in order to re-enable shipping.